Genesis Casino review
Players in markets covered by the MGA or UKGC have many established online casinos to consider. Genesis Casino uses a space-inspired theme and offers video slots, live tables, scratchcards and video poker. That variety provides several formats to explore, although the licensing and market terms described here relate to the jurisdictions identified.
In January 2023, Casino Ideal reported blacklisting Genesis Casino over alleged unethical business practices and player complaints.
Genesis Casino is presented as an option for high rollers, with no weekly or monthly withdrawal limits reported. The review also notes a range of deposit and withdrawal methods; limits and availability may vary by account and jurisdiction.
Genesis Casino Features
Genesis Casino is among the many online casinos discussed in this review. Its highlights include customer service, a varied game library and an easy-to-navigate website. The sections below outline the features the review praised, along with its noted drawbacks.
What the review liked
- No withdrawal limits reported.
- Live casino games are available.
- Games from established software providers.
- Two recognized EU licences are claimed.
- Straightforward site navigation.
- A large game selection.
- Telephone support is listed.
What the review disliked
- Live chat is not available 24/7.
- No public loyalty scheme; VIP Club membership is by invitation only.
Genesis Casino Overview
| Online | Since 2018 |
|---|---|
| Licence |
| Software | |
|---|---|
| Owner | Genesis Global Limited |
ADDITIONAL INFORMATION
| Restricted countries | |
|---|---|
| Currencies | AUD, CAD, CHF, EUR, GBP, SEK, USD |
| Language | |
| Support | Live Chat, Email, Phone |
| Contact | [email protected] |
DEPOSITS & WITHDRAWALS
| Deposit methods | |
|---|---|
| Minimum deposit | $/£/€10 |
| Minimum withdrawal | $/£/€10 |
| Withdrawal limits | €2,300 |
| Payout timeframes | 1-5 days |
Genesis Casino History
Genesis Casino is operated by Genesis Global Limited, a company incorporated in Malta. The review also links the company to other online casino brands, including online casinos such as SpinIt, Casino Cruise and Sloty Casino.
The review says Genesis serves several regions, including the UK, South Africa, New Zealand and Sweden. It lists Spain, France, Israel, Romania, Portugal, Turkey, Denmark, Belgium, Hungary and the USA as restricted countries. This information describes the jurisdictions referenced and does not establish access from Canada.
Genesis Casino Licences, Security & Fair Play
The review describes Genesis as fully licensed and says it complies with relevant laws and standards. It names licences held by Genesis Global Limited from the Malta Gaming Authority and the UK Gambling Commission. These claims relate to those regulators and do not establish authorization in Canada.
According to the review, Genesis uses security measures that include an SSL connection and PCI-compliant payment methods. It also says eCOGRA tested and certified the site’s RNG as fair. Certification is not a guarantee that any player will win.
Genesis Casino Bonuses and Promotions
The review regards Genesis promotions as relatively generous, particularly the welcome package. It says players who meet the wagering conditions may withdraw bonus funds and related winnings. The bonus amount alone does not indicate the wagering required or whether an offer is suitable for a player.
Welcome bonus
The Genesis Casino welcome package described in the review totals $/£/€1,000 in bonuses and 300 free spins, split among four deposit offers:
1st Deposit – a 100% match up to $/£/€100, plus 50 free spins for the 9 Pots of Gold slot.
2nd Deposit – a 50% match up to $/£/€300. Bonus code: WGEN2
3rd Deposit – a 25% match up to $/£/€300. Bonus code: WGEN3
4th Deposit – a 25% match up to $/£/€300. Bonus code: WGEN4
To claim the first-deposit offer, open the cashier and choose ‘Bonus’ from the dropdown. For the 2nd, 3rd and 4th offers, enter the applicable code above in the cashier. Once the deposit qualifies, 30 free spins are credited right away, with the rest awarded at 30 per day over 9 days.
The terms describe the welcome bonus as an offer for new players who open an account and deposit at Genesis. Players can choose the Welcome Package or the Live Casino Bonus, but cannot claim both. A minimum deposit of $/£/€10 is required. Players can opt out of the welcome bonus.
To withdraw the bonus and related winnings, players must wager the welcome bonus at least 40x. Free spins expire 72 hours after they are credited, and winnings from the spins have a maximum withdrawal of $/£/€100.
The review says Genesis Casino applies different game contribution rates toward wagering requirements, including the following:
- Video slots and other games – 100%
- Games in “Classic Slots” – 75%
- Table games – 10%
- Blackjack games – 5%
The stated terms exclude deposits made via Neteller or Skrill from the welcome bonus and do not allow combining the offer with another bonus. Each bonus is valid for 14 days from the date it is credited.
VIP Bonus
The review identifies several benefits associated with Genesis Casino VIP membership: a dedicated account manager, personalized gifts, a personal withdrawal service, exclusive bonuses and flights to Las Vegas.
VIP rewards are not available to all players. Genesis Casino membership requires a special invitation, generally reserved for players who spend heavily at the casino.
Reload and deposit bonuses
The review says the Promotions page features several offers. In addition to occasional reload and deposit deals, it mentions cashback bonuses, free spins offers and weekly promotions with a chance to win bonus money.
The review highlights these Genesis Casino promotions:
- Weekly Bonus Mission (Monday to Thursday) - Deposit $50 or more to get a 25% match up to $100
- Lightspeed Monday - Deposit between Mon-Thurs to receive free spins in your inbox on Monday; the chosen slot determines the number of spins
Loyalty Program
Genesis Casino has no general loyalty programme. Regular players may receive an invitation to the VIP Club, whose members can access bonuses and rewards not offered to other players.
Genesis Casino Payment Methods
Cryptocurrency is not included among Genesis Casino’s listed payment options. Instead, the review points to eWallets and standard credit or debit cards, offering several ways to add funds to an account.
How to make a deposit
Genesis Casino operates across multiple jurisdictions and, according to the review, supports close to 30 fiat currencies. Examples include GBP, CAD, EUR, USD, ZAR, INR and NOK. A separate list names USD, EUR, NOK, SEK, GBP, CHF, CAD, AUD, ZAR, CZK, PLN and RUB.
Players can begin a deposit at Genesis Casino using the button in the upper-right corner of the page, even while a game is open, or by going to their account page. Select a payment method and follow the prompts to complete the transaction.
The review lists Visa and MasterCard credit and debit cards, Skrill, Neteller, ecoPayz and Paysafecard as Genesis Casino payment options. It states that deposits are fee-free, with a minimum transaction of $/£/€10.
How to withdraw / cash out
Withdrawals are requested from the account page using a process similar to depositing. The review states a minimum withdrawal of $/£/€10 and a maximum of $/£/€2,300.
Casino KYC and AML checks take between 24 and 72 hours to process. Once checks are complete, eWallet funds are said to arrive after processing. Card withdrawals may take a further 1-3 banking days, while bank transfers may require up to 5 banking days.
The review reports no withdrawal limits, noting that the terms and conditions it consulted do not set weekly or monthly limits.
Genesis Casino Game Selection
The Genesis Casino interface is described as featuring video slots, live casino games, jackpots, scratchcards and table games. Categories organize the catalogue, and the review says a search filter makes it easier to find games.
Casino games software providers
The review describes Genesis Casino’s catalogue as including casino and live dealer games from several software studios. Named providers include Red Tiger, Evolution Gaming, OryxGaming, Yggdrasil, NetEnt, Microgaming, Play’n Go, NYX Gaming Group and Quickspin.
Casino slots
The review cites the listed developers as evidence of variety in the slot catalogue. Examples include Microgaming’s Immortal Romance and Wolf Gold from Pragmatic Play. It also points to newer releases, including new slot titles, such as Arrr! 10k Ways and Funk Master.
The ‘Jackpots’ category includes games linked to Mega Moolah, such as Mega Moolah Goddess and Absolootly Mad. The review also names WowPot slots and NetEnt titles including Mega Fortune and Hall of Gods, as part of the jackpot selection.
Casino table games
The ‘Table Games’ section at Genesis Casino is described as featuring both familiar and less common options. Roulette includes games such as First Person Roulette, and the review also mentions blackjack tables. Other listed choices include poker variants, Sic Bo, Dragon Tiger and Punto Banco.
Live casino
According to the review, Genesis Casino’s live casino lets players at home join games hosted by a live dealer. Examples include live blackjack, poker, roulette and baccarat, as well as other dealer-hosted games.
Genesis Mobile Casino
The review says Genesis Casino launched a mobile app while the brand was still relatively new. The app reportedly features a broad game selection, including titles from NetEnt, Microgaming and other providers. Apple, Android and Windows devices are listed as compatible, with live dealer games and bonuses also available.
Customer support
The review speaks highly of Genesis Casino’s customer support and lists several ways to get in touch. It also notes a FAQ section covering common questions about payments, account setup, gameplay and related topics.
The review lists these contact methods:
- Phone
- Live chat
Start Playing at Genesis Casino
The review describes Genesis Casino as a well-rounded option, highlighting its games, customer service, bonuses and stated reputation. It points to licences from the UKGC and the MGA as an expected baseline. References to these regulators do not establish Canadian authorization. The review encourages readers to explore the casino’s games, service, bonuses and other features.
