Slots Heaven Casino review
Slots Heaven Casino runs on Playtech software and, according to the review, offers around 250 casino games. The selection includes regular and progressive jackpot slots, table games, video poker and live dealer titles.
The casino first launched in 2013, supports several languages and is accessible through a browser or a dedicated iOS or Android app. The review reports licences from the Gibraltar Licensing Authority and the UK Gambling Commission; these refer to the casino's stated licensing context and do not establish authorization in Canada.
Key Features
Slots Heaven has a celestial theme and is built with mobile browsing in mind. Games appear on one scrollable screen, making it easier to browse the selection on a phone.
The interface is available in several languages, including English, French, Finnish, Japanese, Norwegian, Portuguese and Malaysian.
Highlights
- More than 250 games
- 24/7 customer support
- A wide range of payment methods
- Built for mobile play
- The review reports licences in Gibraltar and the UK
- A variety of bonuses and promotions
Potential drawbacks
- Games are supplied exclusively by Playtech
- Withdrawal limits are described as low
Slots Heaven Casino at a Glance
| Online | Since 2013 |
|---|---|
| Licence |
| Software | |
|---|---|
| Owner | Onisac Ltd, Mansion Europe Holdings Ltd (for UK players) |
ADDITIONAL INFORMATION
| Restricted countries | |
|---|---|
| Currencies | EUR, GBP, USD, CAD, AUD, NZD, CHF, HKD, NOK, SEK, ZAR, JPY |
| Language | |
| Support | 20 EUR |
| Contact | [email protected], +350 200 69061 (international), 0800 279 7347 (UK) |
DEPOSITS & WITHDRAWALS
| Deposit methods | |
|---|---|
| Minimum deposit | 10 EUR |
| Minimum withdrawal | 20 EUR/GBP/USD |
| Withdrawal limits | 10,000 EUR/GBP per month. All other currencies 15,000 USD (or equivalent) per month. Limits will be increased if VIP. |
| Payout timeframes | E-wallets: 1–2 business bays, Credit/Debit Cards: 6 to 8 business days, Bank Transfers: 3 to 12 business days. Pending time: 1 to 3 business days |
Background
Onisac Limited, based in Gibraltar, launched Slots Heaven in 2013. According to the review, it is the only casino operated by the company. The review also identifies Onisac as part of EBRA (European Business Registry Association) and links the casino's continued operation over several years to the company's stated commitment to consumer rights law.
Licensing, security and fair play
The review says Onisac Limited holds two licences: one from Gibraltar and one from the UK Gambling Commission. It states that the Gibraltar licence covers service to customers outside the UK. The review describes the licence as neither among the most nor least reputable, while presenting the UK Gambling Commission licence as a positive credential and calling it one of the most difficult online casino licences to obtain.
Slots Heaven says it applies UKGC licence rules throughout its operations. It reports protecting player data, encrypting connections and complying with EU consumer rights requirements. These requirements include responding to customer complaints, publishing terms and conditions on the website, holding player funds in separate bank accounts and allowing independent testing companies to review game results on request. These are reported claims, not independently verified findings.
Bonuses and promotions
The review lists several Slots Heaven Casino offers: a welcome bonus, recurring promotions and a loyalty scheme. It says players can find these under the ‘promotions’ tab in the main interface.
Welcome bonus
According to the supplied review, new Slots Heaven Casino players could claim a 100% deposit match worth up to €100, plus 200 free spins for the Age of the Gods slot. The review says 40 spins were available after the deposit, with the remaining spins credited at 20 per day over the next 8 days.
The bonus cash had a 40x wagering requirement, while winnings from slot free spins were subject to 20x wagering. The review also gives a maximum bonus-funded bet of €5 per spin or €0.50 per pay line. It cautions that exceeding either limit could lead to forfeiture of the bonus and/or winnings.
The review lists these game contribution rates towards wagering requirements at Slot Heaven Casino:
- Slots and Scratchcards: 100%
- Roulette, Pai Gow & Casino Hold’em: 25%
- Blackjack, Baccarat, Craps, Sic Bo, Stravaganza and all video poker games: 20%
- Blackjack Switch, Lucky Wheel and Pontoon: 5%
- All Other Games: 0%
The review notes that some games are excluded from these contribution rates. Check the welcome bonus terms and conditions for exclusions before playing with bonus cash.
Further Bonuses & Promotions
Alongside the welcome deal, the review mentions other Slots Heaven Casino offers, including a Table Welcome Bonus of 20-wager free golden chips and Sofa Sundays, described as a 20% cashback promotion.
Loyalty Scheme
Players could join a five-tier loyalty programme, according to the review. Playing at Slots Heaven Casino earns loyalty points that can later be redeemed for bonus cash.
Higher tiers earn more loyalty points through wagering. The review says the standard rate is 1 point for every €20 wagered; after earning 100 points, players can exchange them for $1 in bonus cash.
Payment Options
The review describes several ways to deposit and withdraw at Slots Heaven Casino, including e-wallets, direct banking, prepaid cards or vouchers, and Bitcoin.
Depositing
Slots Heaven offers around 20 payment methods, with availability varying by location, according to the review. Common options include credit/debit cards, Bank Transfers, Skrill, Neteller, PayPal, Paysafecard, ecoPayz, Trustly, Instant Payments, InstaDebit and Bitcoin.
The stated minimum deposit at Slot Heaven is €10. Some payment providers may set a higher minimum for transactions.
Withdrawing Funds
Some payment methods are only available for deposits, leaving fewer withdrawal choices at Slot Heaven Casino. The review lists credit/debit cards, Skrill, Neteller, Bank Transfers, PayPal, ecoPayz, Instant Payments and InstaDebit as common withdrawal options.
The review gives a €20 minimum withdrawal and says payouts can only be sent through methods previously used to deposit. It states that withdrawals are pending for 1 to 3 days before processing, then estimates payment times of 1 and 4 business days for e-wallets, 6 to 8 business days for credit debit cards and 3 to 12 business days for bank transfers.
Games
The supplied review counts up to 250 games at Slots Heaven Casino, including slots, table games, video poker and live dealer games.
Browse by ‘Top Games’, ‘Slots’, Jackpots’, ‘Live Casino’ or ‘Table Games’. The review says lists can be sorted alphabetically, or you can search directly if you know the game title.
Software Provider
According to the review, Slots Heaven Casino runs Playtech software and features around 250 games. The review describes Playtech as a leading casino game developer, with titles generally noted for their playability and production quality. Explore the Playtech games selection.
Slots
The ‘Slots’ area at Slots Heaven Casino contains more than 150 Playtech Slots, according to the review. Games span a range of themes, reel layouts, bonus features and pay lines. Featured examples include Forest Prinze, Giant Grizzly, Panther Pays and the Age of Gods' series.
The ‘Jackpot’ category at Slots Heaven Casino features progressive jackpot slots. The review lists close to 50 titles, including Gladiator: Road to Rome, Leprechaun’s Luck, Pharoah’s Treasure Deluxe and Justice League.
Table Games
Slots Heaven Casino offers American, French and European Roulette, along with Blackjack, Baccarat, Pai Gow, Craps, Caribbean Stud Poker, Sic Bo and Casino Hold’em. The review says video poker titles are also listed under ‘Table Games’.
Live Dealer Games
Slots Heaven Casino's live section has close to 40 Playtech tables across several game formats. Roulette, Blackjack and Baccarat account for most of the selection; the supplied review also lists Casino Stud Poker and Casino Hold’em among its live dealer games.
Mobile play
You can access Slots Heaven Casino in a browser or through downloadable apps from the iOS and Android play stores. The review says its browser version is mobile-optimized and works on computers, tablets and smartphones.
Customer service
The review says Slots Heaven's support team is available 24 hours a day, 365 days a year. Listed contact options include live chat, email and phone. An FAQ section also covers common player questions and issues.
- Live chat
- Email Support
- Phone Support
Playing at Slots Heaven
The original review describes Slots Heaven as a well-managed online casino. It says slot players can access Playtech's full collection and considers the table game bonuses equally appealing. Table game wagers contribute 20% to 25% towards wagering requirements, compared with the stated industry-standard rate of 5%.
