Luna Casino review
Luna Casino is a UK online gambling site reported to have operated within the UK Gambling Commission framework since 2016. Its operator, Skill on Net Ltd, also holds an MGA licensing certificate. The review describes access through iOS and Android apps or a web browser, and highlights British game studios such as Reflex, Inspired, Push Gaming, Blueprint and Playtech. The UK review recounts its author’s reported gameplay, bonus claims, deposits, slot and live dealer sessions, and a withdrawal test. Those experiences belong to that review and are not presented here as new verification.
Luna Casino’s History
Luna Casino launched online in 2016 and has established a presence in the UK and MGA online casino markets. Malta registration records for operator Skill on Net Ltd date back to 2010, placing the company’s iGaming activity within a longer operating history.
Luna Casino
100% up to £50 + 50 Free Spins
Bonus Code: LUNA
Minimum Deposit: 10.00 GBP
Wagering: Bonus x10
Licensing and Player Security
According to the review, Skill on Net Ltd operates the site and holds its casino licence certificate. The UK Gambling Commission (UKGC) issued it under account number 39326. The operator’s active remote licences cover Bingo, Casino and Gambling Software. Luna Casino’s URL is also shown as ‘Active’ in the ‘Domain names’ section of Skill on Net’s UKGC account.
The site reportedly uses HTTPS encryption via TLS and follows the British government’s 10-step cybersecurity framework. Its footer shows an iTech Labs RNG certificate; iTech Labs is described as an algorithm-testing firm approved by the UKGC. Skill on Net is also reported to keep player funds in separate bank accounts, meeting the Gambling Commission’s ‘Medium protection’ standard.
In addition to its UKGC framework, Skill on Net Ltd reportedly operates under the Malta Gaming Authority (MGA) licensing system. The licence number provided is MGA/CRP/171/2009.
Highlights
- UKGC and MGA licensing frameworks
- A wide selection of British casino game studios
- Progressive jackpot titles in the game selection
- Withdrawals described as fast
- Apps for iOS and Android
- ‘Medium protection’ for segregated funds
Disadvantages
- No option to filter games by provider
- Terms and conditions are difficult to navigate
Luna Casino at a Glance
| Online | Since 2016 |
|---|---|
| Licence | |
| Games | 7,000+ |
| Software | |
|---|---|
| Owner | Skill on Net Ltd. |
MORE DETAILS
| Restricted countries | |
|---|---|
| Currencies | GBP, EUR, CHF, USD, AUD CAD, DKK, SEK, NOK, ZAR, RUB |
| Language | |
| Support | Email, Live Chat |
| Contact | [email protected] |
PAYMENTS & WITHDRAWALS
| Deposit methods | |
|---|---|
| Minimum deposit | 10.00 GBP |
| Minimum withdrawal | 10.00 GBP |
| Withdrawal limits | No withdrawal limits |
| Payout timeframes | E-wallets: 0-24 hours; Bank transfers: 3-7 days; Card payments: 3-5 days; Processing time: up to 24 hours |
Luna Casino Bonuses and Promotions
Luna Casino’s bonus calendar is primarily aimed at slot players, although the review notes occasional offers covering live dealer, table and other games. The first-deposit offer is automatically applied when a qualifying deposit is made and is limited to online slots. After using that offer, the reviewer says they could choose from daily picks: recurring slot promotions, with occasional deals for games beyond slots.
Luna Casino Welcome Offer
The cashier is said to add a bonus balance alongside the deposited funds when a new customer makes a first deposit of £10 or more. The offer also includes 50 free spins with a stated value of £5, calculated at 10p per spin.
- First deposit: Get a 100% deposit match up to £50, plus 50 free spins on Rich Wilde and the Book of Dead (bonus code LUNA)
The reviewer says they could not wager bonus funds on table games, live dealer games or video poker, making the welcome bonus geared towards slot play. They found the offer easy to claim because it was credited automatically, and report that a progress bar made wagering progress easy to track.
Bonus terms
To convert bonus funds into real money, players must meet a 10x wagering requirement on the bonus amount only. Playthrough starts only if the real-money balance reaches zero within 30 days of receiving the bonus. If wagering is incomplete after 30 days, the casino removes the bonus balance. The maximum stake is the lower of 10% of free-spin winnings plus the deposit-match bonus, or £5.
Regular Promotions
The review describes Luna Casino’s recurring offers as less predictable than those at many UK competitors. Rather than listing permanent reload or free-spin deals, the promotions page rotates offers through daily picks. Promotions from individual game studios also appear from time to time.
- Daily Picks: Each day, the Daily Picks promotion brings players a new selected offer. Rewards may include deposit bonuses, free spins and other incentives.
- Tournaments: The tournaments section features daily cash prizes through races and leaderboard events, which the review says are run by Luna Casino’s promotions team.
- Software Provider Promotions: Game studios also run leaderboard contests and prize drops alongside Luna Casino tournaments. For example, Pragmatic Play Drops & Wins offers daily leaderboard prizes and cash-paying prize drops with 0x wagering.
Each daily pick or special promotion specifies whether qualifying wagers use standard or mixed bonus game weights. The review says some offers have mixed wagering rules, allowing bonus funds to be wagered on games outside the slot category.
Standard Bonus Game Weights
For most standard bonus offers, only slot play contributes towards the wagering requirement.
- 100% - Slots and Scratch Games
- 0% - Other games
Mixed Bonus Game Weights
The MGA-site promotions page sets out game weights in its welcome bonus terms. The quoted wording says slots count 100%, while other games count 10%.
- 100% - Slots and Scratch Games
- 50% - Non-Slots and Scratch Games (Baccarat, Roulette, Blackjack, and other games)
VIP Club and Loyalty Points
Real-money wagers earn VIP points, and the programme has 6 levels, starting with Bronze for new customers. Benefits listed in the review include a personal VIP account manager, members-only bonuses and promotions, and invitations to special events.
VIP Tiers
- Bronze
- Silver
- Gold
- Platinum
- Diamond (by invitation only)
- Red (by invitation only)
How VIP Points Convert
Real-money wagers earn 1 point once they meet the qualifying amount. The points rate varies by game type, with separate rates for slots, table games and live dealer games.
- Slots and Scratch Games: 1 point per £20 wagered
- Hi & Lo, Let Them Ride: 1 point per £40 wagered
- Caribbean Poker, Casino Hold’em: 1 point for every £60 wagered
- Roulette, Video Poker, Big Wheel, Blackjack, Baccarat, Punto Banco: 1 point for every £80 wagered
- Craps, Pai Gow Poker: 1 point for every £160 wagered
Payment Options and Payout Timing
The Luna Casino cashier reportedly offers several ways to pay. Deposit and withdrawal options include Visa and Mastercard bank cards, PayPal, Apple Pay, instant bank transfers and other methods.
Deposit Options
- Debit and credit cards (Visa, Mastercard - debit cards only)
- E-wallets (PayPal, MuchBetter, Neteller, Skrill, Payz)
- Banking: (Trustly, Wire Transfer, Instant Bank Payment via UK Banks, Bank Transfer)
- Vouchers: (Paysafecard)
- Mobile Payments: (Apple Pay, Pay by Phone, Pay by Mobile)
The stated minimum deposit is £10.00 for all listed payment methods.
Withdrawal Terms
The minimum cashout is listed as £10.00, with no maximum withdrawal. Approval is said to take 1 to 24 hours. No deposit wagering is required, and withdrawals are fee-free except for bank or wire transfers: a £10.00 charge applies when withdrawing less than £500. Where available for withdrawals, players must use the same method they used to deposit.
Players must complete the casino’s KYC check before their first withdrawal. Required documents are a passport or driver’s licence, a utility bill showing their current address, and proof they own the payment method used to deposit at Luna Casino. The review states that verification takes 1 to 3 days once all required documents have been provided.
Games and Software at Luna Casino
The game catalogue is described as containing 7,000 titles from more than 75 software providers. The UK-focused review calls attention to the range of domestic studios in the slots lobby.
Providers named include Blueprint, Playtech, Push Gaming, Inspired and Realistic Gaming. Other notable studios cited are Pragmatic Play, NetEnt, Thunderkick, Game Global, 1x2 Gaming, Yggdrasil and Playson.
Although the provider roster is broad, the lobby has no filter for browsing by studio. The reviewer found this inconvenient, as they prefer to sort games by brands they follow.
The reviewer found the available lobby categories easy to browse: Slots, Live Casino, Roulette, Blackjack, Jackpots and All Games.
Video Slots and Progressive Jackpots
The slots section uses a scrolling list, with no additional filters apart from the separate Jackpots category.
Among the titles near the top on desktop and mobile are Book of Dead, Thor: The Trials of Asgard, Energy Coins Hold and Win, and Gladiator Ways. Farther down, the reviewer came across the complete Big Bass Bonanza slot series and Playtech’s Mega Fire Blaze Jackpot collection.
Progressive jackpot games appear alongside many slots without progressive prizes. The reviewer appreciated being able to distinguish the two jackpot formats easily in this section.
- Progressive Jackpots: Rainbow Riches Pots of Gold, Eye of Horus Jackpot King, Age of the Gods Cash Collect, Storm of Ice PowerPlay
- Popular Slots: Gate of Olympus 1000, Big Bass Vegas Double Down Deluxe, Book of Books, Blue Wizard Fire Blaze Classics
Progressive Slots show their jackpot totals, helping players identify Amusnet progressive games, Playtech’s many Age of the Gods and PowerPlay jackpots, Blueprint Jackpot King titles, and Relax Gaming Dream Drop slots.
Live Dealer Games and Game Shows
The live casino lobby features games from Playtech, Evolution Gaming and Pragmatic Play Live, according to the review.
Traditional live dealer games cited include Blackjack, Roulette, Baccarat, Dragon Tiger, Sic Bo and Andar Bahar. Many also come in versions with side bets or multipliers.
For a more social live casino experience, the section offers a broad range of game shows. Evolution Gaming titles such as Crazy Pachinko, Crazy Time and Funky Time are described as featuring multipliers and bonus rounds.
- Featured Playtech games: Family Feud Live from Las Vegas, Spin a Win, Age of the Gods Mega Fire Blaze Roulette, Who Wants To Be A Millionaire? Video Poker Live
- Blackjack Options: Super Boost Blackjack, Azure Blackjack, Mega Fire Blaze Blackjack Live, Blackjack Soiree Gold
The review also describes playing Pragmatic Play Live titles Mega Wheel and Vegas Bonanza bingo. Other bingo- or lotto-style games listed include Mega Ball, Cash or Crash, and Monopoly Big Baller.
Mobile Casino Access
The review describes three ways to play Luna Casino games on a mobile device.
- Download the iOS app from the Apple Store
- Install the Android app through the Google Play Store
- Play in a web browser, including Chrome, Edge, Safari, Opera and others
The reviewer tried the mobile site from several locations using both the apps and a browser. They found the casino just as easy to use on a smartphone or tablet as on desktop, whether opened through an app or browser.
Getting Help
Support is available through self-service information, live chat and email. The reviewer was unimpressed with the Bonus Policy page: although they considered its information accurate, they found it hard to use because it consisted of long text blocks with few subtitles.
- Live Chat: The review says it is available 24/7, with reasonable wait times.
- Email: The listed support address is [email protected]. Sending an email generates a confirmation and ticket number; the stated response time is 2 to 24 hours.
- Complaints Process: The terms and conditions describe the complaints process in section 21 and require player complaints to be addressed. If the proposed outcome is unsatisfactory, the review identifies eCOGRA as the Alternative Dispute Resolution (ADR) mediation partner.
The reviewer preferred getting help from live chat over navigating lengthy text pages.
Other Online Casinos
The review compares Luna Casino with two other casinos whose operators work within the UKGC or MGA online gambling licensing frameworks.
A 100% match up to £100
PlayNew UK customers. Make an initial deposit of £10 or more and wager it on selected slots within 48 hours to receive a 100% deposit match, up to £100. Deposits by PayPal, paysafecard or Trustly are excluded. Claim through the pop-up or My Account within 48 hours of depositing. Wager the bonus 10x on selected slots within 90 days of credit. Only bonus funds can meet the wagering requirement, and wagering may begin only once the cash balance is £0. Winnings are capped at £100. One claim per player.
| Casino | Luna Casino | Mr Play Casino | 888Casino |
|---|---|---|---|
| Welcome bonus | £50 | - | £100 |
| Wagering requirements | 10x | 10x | 10x |
| Free Spins | 50 | 50 | 40 |
| Game Providers | 75+ | 40+ | 25+ |
| Minimum Deposit | £10 | £10 | £10 |
| Monthly Withdrawal Limit | Unlimited | Unlimited | Unlimited |
| Sports Betting Availability | ✔️ | ✔️ | ✔️ |
Casino Ideal’s View of Luna Casino
Our assessment is measured: Luna Casino offers a solid selection of popular games and studios, but also has shortcomings seen at some UK casinos.
Luna Casino lacks an option to filter games by software provider, which the review considers a useful standard feature at online casinos. The reviewer also found the terms and bonus rules difficult and tedious to read. They suggest Skill on Net could make them clearer by adding subtitles and numbering each section.
The review also notes some strengths: it describes the platform as welcoming to new players, with mobile app downloads and a straightforward interface. The author rated performance highly on both the app and browser.
