Fair Go Casino review
Fronted by Kev the Koala, Fair Go Casino is a gambling site aimed at Australia, with various bonus promotions and a comparatively modest selection of online pokies, progressive jackpots and virtual table games. It is one of several platforms owned by Deckmedia, and supports deposits and withdrawals in AUD and several cryptocurrencies, including Bitcoin Lightning. Customer support is described as available around the clock by live chat and email; players can also request a callback if they prefer to speak with an agent.
Fair Go Casino: A Brief History
Fair Go Casino began operating in 2017 as a site targeting Australia, owned and operated by Deckmedia N.V. The company dates back to 2007 and also runs related brands, including Ozwin Casino, Ripper Casino and Uptown Pokies.
Fair Go Casino
100% up to AU$200
Bonus Code: WELCOME
Minimum Deposit: 5 AUD
Wagering: (Deposit + Bonus) x 30
Licensing and Player Security
Fair Go Casino holds a Curacao Gaming Board of Control licence numbered 1668/JAZ. It also describes regulatory changes introduced by the Curacao government as strengthening the iGaming licensing framework, saying these changes may support a more secure environment at Fair Go and other casinos operating under its licence.
Casino Ideal’s review reports that the casino uses encryption technology to protect personal and financial information. It also says updated Curacao iGaming rules require the casino to promote responsible gambling and conduct KYC checks before a player’s first withdrawal.
Highlights
- A wide selection of bonus codes and promotions
- Customer support described as friendly and responsive
- Several appealing progressive jackpot pokies
- An established operator with several casino brands
Potential drawbacks
- Only RTG games are listed
- A catalogue of just 300+ games
- Few withdrawal options
- High minimum withdrawal amount (A$100)
Fair Go Casino at a Glance
| Online | Since 2017 |
|---|---|
| Licence | |
| Games | 300+ |
| Software | |
|---|---|
| Owner | Deck Media N.V. |
ADDITIONAL INFORMATION
| Restricted countries | |
|---|---|
| Currencies | AUD, BTC, BCH, LBTC, ETH |
| Language | |
| Support | Email, Live Chat |
| Contact | [email protected] |
DEPOSITS & WITHDRAWALS
| Deposit methods | |
|---|---|
| Minimum deposit | 5 AUD |
| Minimum withdrawal | 100 AUD |
| Withdrawal limits | 7,500 AUD per week |
| Payout timeframes | E-wallets: 24 hours; Credit / Debit Cards: 1-3 days; Bank Transfers: 3-5 days; Pending Time: 48 hours |
Fair Go Casino Bonuses and Promotions
Casino Ideal’s review highlights Fair Go Casino's promotions as a key feature for new and returning Australian players. It describes an introductory offer of up to A$1,000, followed by reload deals, free spins and instant cashback promotions.
Welcome Offer
For Australian players, Fair Go Casino's welcome offer spans the first five deposits, with a stated total value of up to A$1,000. Enter the 'WELCOME' bonus code when making each of the five deposits to receive the following offer each time:
- A 100% deposit match, capped at A$200
Bonus Terms to Know
- Minimum Deposit: A$20
- Bonus Money Wagering Requirement: 30x (Bonus + Deposit)
- Max Bet For All Bonus Money: A$10
- Bonus Validity: Not Stated
- Max Bonus to Real Money Conversion: No Maximum Cashouts
- Exclusions: None Stated
Game Contribution for Bonus Wagers
- 100%: Online Pokies & Keno
- Excluded: All Other Games
Ongoing Bonuses
Like other Deckmedia N.V. sites, Fair Go Casino is presented as offering an extensive schedule of code-based promotions. Casino Ideal’s review counted over 15 offers, including reload bonuses, tournaments and cashback deals.
- Fun Monday: Deposit on any day from Saturday through Monday with the FUNMON code to receive 25 free spins on Monday. Use the spins on Hyper Wins, Mermaid Pearls or Mega Monster online pokies.
- Koala Monday: On Mondays, deposit at least A$20 and enter KOALAMON to receive a bonus of up to A$1,000. The bonus amount increases with the deposit.
- Free Monthly Bonus: Make at least one deposit during the month to qualify for a free A$25 bonus with the YOURFREE25 code. Cashouts from this bonus are capped at A$180.
- Lobby Jackpots: Opt in to the Lobby Jackpots promotion for a chance to win a progressive prize when you make qualifying spins of A$0.01 or more on selected online pokies.
- Hot Pots Master: For the launch of the Hot Pots Master online pokie, the casino lists a 170% deposit match plus 25 free spins on the game. Claim the offer up to three times with deposits of A$50 or more and the BOILINGWIN code.
- Refer-a-Friend Bonus: Refer a friend who makes a first deposit and receive A$50.
- Neosurf Bonus: For a first deposit using Neosurf, enter the 100-NEOS code to receive a 100% deposit match.
- Weekly Fair Draw: Deposits made from Monday through Friday qualify for a random cash bonus of between A$50 and $500.
- 25% Instant Cashback: If you lose a deposit made without a bonus, Casino Ideal’s review says you may claim 25% cashback on that loss. Contact support to request the credit to your FairGo casino account.
- Top Game: This daily reload offer gives a 125% deposit match and 25 free spins on the Fortunate Buddha pokie.
- Fortunate Days Reload Bonus: This offer combines a 200% match bonus with 20 free spins on Fortunate Buddha. To claim, deposit at least A$40
- Aussie Fave: With a minimum deposit of A$10, Australian players can claim 50 free spins on the Planet of the Roos slot.
- A$15,000 Tournament: Enter The Reel Deal freeroll tournament for a chance to share in an A$15,000 prize pool.
- Double Comp Points: Play selected pokies each month to earn twice the comp points. Exchange points for bonus cash through the casino's VIP/Loyalty program.
- Bitcoin Lightning Bonus: This promotion requires a minimum deposit of just A$5 in LBTC cryptocurrency and provides a 100% deposit match.
- VIP Thursday: Play on Thursdays to receive special promotions in your Fair Go Casino inbox.
Loyalty Rewards and VIP Club
In addition to deposit offers and other promotions, FairGo Casino has a loyalty scheme. Casino Ideal’s review describes it as fairly basic, but says Australian players can earn comp points and exchange them for bonus cash.
Casino Ideal’s review would have preferred a tiered rewards structure, like those used by many other online casinos. Higher levels could offer benefits such as a personal account manager, complimentary rewards or members-only bonuses.
Deposits, withdrawals and processing
Casino Ideal’s review lists several deposit methods at FairGo Casino, including bank cards and transfers, online payment services and cryptocurrency. It also states that FairGo casino transactions have no additional fees.
Deposit Options
Deposit methods listed include Visa, Mastercard, American Express, Jet Bank Transfer, Apple Pay, Google Pay, Neosurf, CashtoCode and eZeeWallet. Cryptocurrency options include Bitcoin, Bitcoin Lightning, Ethereum, Bitcoin Cash and Litecoin.
- Minimum Deposit Limits: Fair Go Casino's minimum deposit depends on the payment option selected. Bitcoin Lightning has the lowest listed entry point at A$5. Bank transfers are at the upper end of the stated minimums, requiring A$45.
Withdrawal Options
Casino Ideal’s review notes that Australian players have few withdrawal options and face a high A$100 minimum cashout. Available methods are bank transfer, eZeeWallet and Bitcoin; the other cryptocurrencies listed for deposits are not available for withdrawals.
The stated maximum withdrawal amounts are:
- Daily: Not stated
- Weekly: A$7,500
Withdrawal Terms to Keep in Mind
- Pending Time: Two Banking Days.
- Deposit Turnover: Each deposit must be wagered at least once before it is eligible for withdrawal.
- KYC Checks: Required before the first withdrawal.
- KYC Verification Time Frame: Not Stated.
Games and Software at Fair Go Casino
FairGo Casino's game library is described as a focused collection of over 300 titles supplied by Realtime Gaming and SpinLogic.
The selection includes online pokies, some virtual table games, keno, digital scratch cards and several video poker options. Live dealer games are absent from the range described for Australian players, although Casino Ideal’s review says they are available in other regions.
Online Pokies
Pokies make up most of FairGo Casino's real-money games. The lobby features different themes and reel mechanics.
Browse using categories such as 'New', 'Top Picks by Kev', 'Pokies', 'Exclusive' and 'Budget Bangers', or refine the results with the lobby's drop-down menus. Filters sort slots by reel count and features, including bonus rounds and ways-to-win mechanics.
Casino Ideal’s team played a range of games to assess their operation and the overall FairGo Casino experience. It reports a positive impression of game quality, highlighting Cash Bandits 2 and Whispers of Seasons for their bonus features and graphics.
Progressive Jackpots
Realtime Gaming supplies FairGo Casino with several titles, including progressive jackpot games. The lobby includes well-known releases from the studio, such as Aztec's Millions and Shopping Spree 2.
Casino Ideal’s review says many jackpots have paid around a few hundred thousand, while Megasaur and Aztec's Millions have each paid A$1 million or more in the past. Minimum bets of A$2.25 to A$5 may make these games less suitable for casual players or those on a cautious budget.
More Game Types
Beyond pokies, Casino Ideal’s review found a limited range of casino games for players wanting variety in their Fair Go Casino sessions.
The table game selection includes titles such as European Roulette and Blackjack, as well as less familiar options such as Teen Patti and Andar Bahar. Some poker games also link to a shared progressive jackpot, which the review says has previously paid six-figure prizes.
Other categories include video poker, featuring games such as Loose Deuces and Joker Poker. Casino Ideal’s review also found several Keno and instant-win-style titles in the 'Exclusive' lobby section.
Playing on Mobile
Fair Go Casino's mobile-optimised site is accessible on Android and iOS devices through a browser, with no separate software download required.
Casino Ideal’s review says it tried the mobile site on several devices, switching between iOS and Android phones, tablets and popular browsers. Gameplay reportedly stayed consistent across formats, with no notable change in stability or performance. Slots, table games and lobby pages ran smoothly, and the browser layout adapted to different screen sizes.
Getting Help
Customer service is a noted strength across several Deckmedia casinos. Fair Go Casino offers email, live chat and a callback option, in contrast with sites where support receives less attention.
- FAQs/Help Centre: The help section is identified as a weak point. It offers a few answers about account issues and payments, but Casino Ideal’s review considers the selection too brief.
- Live Chat: Casino Ideal’s review says the 24/7 live chat team matched the standard at other Deckmedia brands. It describes agents as quick to respond and ready to answer questions during its review, and suggests a single team may serve the casino group.
- Email: Email replies are described as slower than live chat, though Casino Ideal’s review says it received an answer within a day after writing to [email protected]. It reports that the replies were similar in quality to those from live agents.
- Complaints: Casino Ideal’s review identifies the dispute process as needing improvement. It says FairGo Casino does not use an independent alternative dispute resolution (ADR) service, leaving the casino’s decision as the final outcome for Australian players.
Fair Go Casino Alternatives
For Australian players weighing Fair Go against other options, Casino Ideal’s review compares it with two platforms said to have been accepting Australian players at the time.
Fair Go Compared with Bitkingz Casino
Bitkingz Casino is presented as a cryptocurrency-focused site that had served Australian players since 2020. Casino Ideal’s review suggests it may suit many Australian players better, except those who especially value claiming a promotion with every deposit.
Its reported library has 4,000 games, compared with FairGo's 300+. Casino Ideal’s review also lists a 45x bonus-only wagering requirement, withdrawals processed within a day rather than two, support for dozens of cryptocurrencies and live dealer games. Live play is described as a notable omission at Fair Go.
Fair Go’s customer service is described as more responsive and higher quality. Casino Ideal’s review presents this as one advantage, along with the site's prominent selection of bonuses.
Fair Go Compared with ZodiacBet Casino
Fair Go may suit players who use cryptocurrency, as Casino Ideal’s review says ZodiacBet does not support digital currencies. It also cites Fair Go's withdrawal processing and frequent deposit-linked promotions as reasons some players might prefer it. Listed offer types include deposit matches, cashback and a refer-a-friend deal.
ZodiacBet may better suit players seeking a wider game selection. Casino Ideal’s review describes over 3,000 games there, including online slots, live casino titles and a small selection of progressive jackpot games.
Casino Ideal’s View of Fair Go Casino
Fair Go’s Australia-focused offering is compared with other Deckmedia sites, including Uptown Pokies and Ozwin. Casino Ideal’s review characterises it as having a smaller game selection than many online casinos, alongside a broad range of coupon-based bonuses.
The review also notes some downsides, despite the site’s reported popularity with certain Australian players. The lack of live dealer games may disappoint anyone seeking a broader game selection. Withdrawals are limited to one option each for cryptocurrency, bank transfer and e-wallets.
The review suggests Fair Go Casino may appeal to players already familiar with Deckmedia casinos and looking for a broad range of bonus offers. Those seeking more variety may also want to explore other online casinos in Australia. Casino Ideal has reviewed many of these alternatives, which readers can compare if Fair Go Casino is not the right choice.
