CrownCas Casino review
CrownCas Casino was a mid-sized online casino with more than 1,000 slots, table games and live casino titles.
CrownCas Casino has closed and is no longer operating.
Its catalogue featured major gaming studios, including Microgaming, NetEnt, Evolution Gaming and Pragmatic Play. The casino listed a welcome match, reload promotions and a loyalty programme where members could exchange points for cash.
Key features
The site was aimed mainly at European players and offered several language options: English, German, Spanish, Finnish, French, Italian, Norwegian and Swedish. It accepted payments in Euros and Bitcoin; other currencies were converted.
Advantages
- Recognised software studios
- Simple site layout
- More than 1,000 games
- Live chat support
- Bitcoin accepted
Disadvantages
- No FAQ section
- Subject to Curaçao law
- Euro was the only accepted fiat currency
CrownCas Casino at a Glance
| Online | Since 2019 |
|---|---|
| Licence |
| Software | |
|---|---|
| Owner | Stage5 N.V. |
ADDITIONAL DETAILS
| Restricted countries | |
|---|---|
| Currencies | EUR |
| Language | |
| Support | Live chat, email support |
| Contact | [email protected] |
PAYMENTS & PAYOUTS
| Deposit methods | |
|---|---|
| Minimum deposit | €10 |
| Minimum withdrawal | €10 |
| Withdrawal limits | €2000 per day/ €5000 per week |
| Payout timeframes | EWallets: 24 hours, Credit / Debit Cards: 48 hours, Bank Transfers: 72 hours, Cheques: Not offered, Pending Time: 24 hours |
Background
CrownCas Casino began operating in 2019 under Stage5 N.V., which also owned 4 other online casinos launched in 2018 and 2019: Jokerino, Casino4Dreams, 1ACasino and Casollo Casino. Stage5 N.V. was formed under Curaçao law, on a Caribbean island, in June 2018. S5 Entertainment Limited, a separate company responsible for the casino’s financial transactions, was founded in Cyprus in November 2018.
Licensing, security and fairness
Stage5 N.V. obtained an Antillephone licence from the government of Curaçao. The review described the licence as opaque, saying few people in the casino industry understood how it addressed RNG fairness or player fund protection. S5 Entertainment Limited, the Cyprus holding company, was subject to EU law to some extent; however, the review said the practical impact of the Curaçao-Cyprus arrangement on player protection was unclear.
Promotions and bonuses
The former ‘Promotions’ section separated offers into ‘New Customers Promotions’ and ‘All Customers Promotions’. Terms and conditions, including games excluded from bonus play, were available on the ‘Bonus Terms’ page linked in the site footer.
Wagering terms
Bonuses had a x35 wagering requirement. The maximum permitted bet was 5 EUR per bet or game round, or 0.50 EURO per bet line. For deposit bonuses, game-category contribution rates were:
- Slots – 100%
- Progressive games – 0%
- Card & table games – 20%
- Live Casino – 20%
- Video poker – 5%
First Deposit Offer
The welcome bonus applied to a player's first 4 deposits, with a match offer listed for each deposit:
- 150% match bonus up to 500 EUR
- 50% match bonus up to 500 EUR
- 50% match bonus up to 500 EUR
- 100% match bonus up to 500 EUR
A minimum deposit of 10 EUR was required.
Reload Offers
Three reload promotions were listed during the week:
- Monday reload – 40% match bonus
- Thursday reload – 40% match bonus
- Saturday reload – 30% match bonus
The maximum deposit was 500 EUR.
VIP and Loyalty Scheme
Players earned one VIP Loyalty point for each Euro deposited. The ‘Points’ page in the player menu displayed the running total, and 100 points could be exchanged for 1 EUR. The converted funds had no wagering requirement.
Payment options
Payment options were shown at the bottom of the homepage and in the casino menu's ‘Deposit’ and ‘Withdraw’ sections. Only Euros and Bitcoin were accepted; players paid the cost of converting another currency.
Depositing
In the player menu, choosing ‘Deposit’ displayed the available payment options:
- Bank transfer
- Neteller
- Skrill
- Visa
- MasterCard
- EPS
- Neosurf
- Pay Safe Card
- Bitcoin
- Flexepin
- EcoPayz
Requesting a withdrawal
Players could request withdrawals by selecting ‘Withdraw’ in the player menu. Listed methods were Bank Transfer, Neteller, Skrill, Visa, MasterCard, EPS, Pay Safe Card and Bitcoin. Bank transfers, VISA and MasterCard payments could take up to 5 days to process.
Game Library
The main navigation offered ‘Casino’, ‘Live Casino’ and ‘Bingo’, with sections for ‘New Games’, ‘Slots’, ‘Table Games’ and ‘Bingo’. Visitors could search by title or browse the catalogue entry by entry.
Game software providers
The site footer names NetEnt, Microgaming, BetSoft, iSoftBet, GameArt, Habanero, Pragmatic Play, Evolution Gaming, Zugi, VivoGaming and Tom Horn Gaming as providers.
Slot games
Slots accounted for about 90% of the catalogue, with more than 900 titles. The ‘Slot’ section had a ‘Show All’ option for browsing the 949 games, as well as a search tool for specific titles. The ‘Jackpot’ section listed 33 games, including Atlantis, Aurora Wilds, Billionaire Toys and Blood.
Titles in ‘New Games’ included Caishen’s Arrival, Gemmed, Bamboo Rush and Wolf Moon Rising. The ‘Favourites’ section featured popular picks such as Mr Vegas, DaVinci Codex, Sakura Fortuna and Secret of the Stones.
Table games
The catalogue contained 47 table games, including blackjack, roulette, craps, baccarat and poker. Blackjack made up much of the range, with titles such as 21 Burn Blackjack, American Blackjack and the Blackjack Professional series. Poker options included Caribbean Poker, Pai Gow Poker, Oasis Poker and Texas Hold ‘em Poker.
Bingo and Other Games
The ‘Bingo’ section listed 21 titles, including Samba Bingo, Sassy Bingo, Bucaneiros, Candy Bingo, Electric BIngo and Extra Bingo.
Live dealer games
CrownCas listed 5 live dealer options. They appeared at the bottom of the ‘Casino Games’ page and in the ‘Live Casino’ menu: Bet games, live baccarat, Lucky Streak Live Roulette, NetEnt Live and ViVo Live Dealer Baccarat.
Mobile Access
The CrownCas mobile casino was accessible on iOS, Android and Windows through popular browsers such as Safari, Google Chrome, Internet Explorer and Mozilla Firefox. Its layout stayed consistent between devices, although smaller screens showed fewer games at a time.
Help and support
CrownCas Casino listed a Curacao address, an email contact and live chat. There was no FAQ page, but players could consult other self-service information under ‘Terms’, ‘Bonus Terms’ and the payment information pages.
- Live chat
Casino Ideal’s review of CrownCas Casino
The review describes casinos run by Curacao-based companies with an Antillephone License as offering a quality online casino, a wide range of games and generous casino bonuses. It also notes uncertainty surrounding the licence and the connections between Curacao and Cyprus.
The Cyprus company was identified as an external processor handling financial transactions for the casino owners. CrownCas Casino was owned by a Curacao-based entity, meaning disputes were described as subject to Curacao law.
