Casumo Casino review
Casumo is a well-known online gambling brand, with a modern casino site that brings together a wide selection of games in an interface designed to make browsing and finding titles easier.
A clean layout, eye-catching graphics and well-organized sections define Casumo’s presentation. The casino has been described as one of the internet’s leading online casinos, with the stated goal of giving players an engaging experience in an upbeat setting.
Casumo Casino
100% up to €300 + 30 free spins
No Code Required
Minimum Deposit: $/£/€10
Wagering: Bonus x 30
Key Features
The review describes Casumo Casino as having varied gameplay alongside a selection of bonuses and promotions. It also points out some drawbacks for readers to weigh.
Potential advantages
- More than 300 games in the catalogue.
- Welcome bonuses described as generous.
- Wagering requirements described as low.
- Bonuses and rewards within games.
- Available across multiple platforms.
- Multilingual customer service, available 24/7.
- SSL encryption for security.
- Customer support for responsible gaming.
Possible downsides
- Unavailable in some countries.
- Card deposits incur a fee.
- Telephone support is not available.
Casumo Casino: Key Details
| Online | Since 2012 |
|---|---|
| Licence |
| Software | |
|---|---|
| Owner | Casumo Services Limited |
ADDITIONAL INFORMATION
| Restricted countries | |
|---|---|
| Currencies | GBP, EUR, SEK, NOK |
| Language | |
| Support | Live chat, email support and phone |
| Contact | [email protected] |
DEPOSITS & WITHDRAWALS
| Deposit methods | |
|---|---|
| Minimum deposit | $/£/€10 |
| Minimum withdrawal | $/£/€10 |
| Withdrawal limits | No limits |
| Payout timeframes | EWallets: 0-24 hours , Credit / Debit Cards: 24-72 hours, Bank Transfers: 24-72 hours, Cheques: Not offered, Pending Time: 23 hours |
Casino background
Casumo joined the online casino market in early 2012 and grew into one of the largest online casino brands. The company is based in Malta and also has offices in Gibraltar and Barcelona.
Casumo earned industry recognition during the period covered. Awards included Mobile Operator of the Year in 2017 from eGaming Review (EGR), as well as earlier honours for Rising Star, Innovation in Casino and Mobile Casino Product of the Year. In 2019, International Gaming Awards (IGA) named it Online Casino Operator.
Licensing, Security & Fair Play
The review reports that Casumo held a remote gaming licence from the Malta Gaming Authority. It says the casino was also granted a UK Gambling Commission licence in 2015 to operate in the United Kingdom, then received a 5-year licence from the Danish Gambling Authority in April of 2019 for Denmark.
Regulatory licensing subjects casino operators to oversight and may offer players an added layer of protection. The review says Casumo prioritized safeguarding customer information and used SSL encryption with 128-bit protection.
The review reports that Casumo operated in accordance with applicable rules and underwent regular independent audits to assess fair play. These are historical claims and do not confirm the current status of any licence or audit.
Bonuses and promotions
According to the review, Casumo offered bonuses to both new and returning customers. Bonuses were said to be enabled automatically when an account was opened, but players who preferred not to receive them could disable the setting in their account preferences.
Welcome offer
New Casumo customers received a welcome bonus of 20 free spins for Book of Dead and a 100% match bonus up to $/£/€300. The review states that bonuses came with a 30X wagering condition. For instance, a $/£/€50 deposit and $/£/€50 bonus would require wagering 30X the total. The stated minimum deposit is $/£/€10.
The review also specifies a 30X wagering condition for free-spin winnings. Players who accepted the bonus reportedly had to activate it after logging in, after which the game associated with the spins would open automatically.
As described in the review, requesting a withdrawal before fulfilling the wagering conditions meant forfeiting bonus funds. Casumo also reserved the right to remove or withhold rewards, including where a bonus remained unused for six months after being awarded. Promotion periods varied according to each offer’s terms.
The review lists varying contribution rates toward bonus wagering, depending on the game. For RNG-based games, the stated rates are:
- Slot machines – 100%
- Video poker – 30%
- Casino Hold’em – 10%
- Oasis Poker – 10%
- TXS Hold’em poker – 10%
- Ultimate Texas Hold’em – 0%
- Baccarat – 0%
- Punto Banco – 0%
- Blackjack – 0%
- Other available games – 100%
For the Live Casino, the review gives these bonus wagering contribution rates:
- Top Wheel Treasure/Live Dream Catcher – 100%
- All live blackjack and roulette – 10%
- Other available live casino games – 10%
The review says Casumo restricted each bonus or free-spin offer to one per person, IP address, household, device and credit/debit card number. Free-spin winnings could contribute to wagering, except when bonus funds were used on these games: Bloodsuckers, 1429 Uncharted Seas, Dead or Alive, Super Monopoly Money, Jack Hammer 2, Pearls of India, Beautiful Bones, Scrooge, Tower Quest, Simsalabim and Kings of Chicago.
While playing with bonus funds, the review states that the maximum allowed wager was $/£/€5 per spin or $/£/€0.50 per bet line until the wagering conditions were met. It also says gameplay could be checked for unusual patterns before withdrawals from accounts holding bonus funds.
VIP Rewards
The review says Casumo had a VIP scheme, though it was not heavily promoted on the site. The programme is described as rewarding regular customers, with benefits growing as they played. Continued play and a personal invitation from Casumo were required to access these offers.
Reload and deposit offers
In addition to the sign-up promotion, established Casumo customers could occasionally receive reload or deposit deals, according to the review. Other rewards were tied to gameplay or level progression, and some customers might find free spins in their accounts. The review says customers had to subscribe to Casumo to receive these rewards.
Loyalty Scheme
The review describes Casumo’s loyalty programme as awarding points over time for spins and wins. Filling the progress bar moved a player up a level and gave them a chance to earn a reward. Examples included bonus money, free spins and deposit bonuses, which could come with wagering requirements and an expiry deadline.
Payment Options
The review says Casumo supported various ways to deposit into an account and request withdrawals, with payment options intended for its customers.
Depositing
To make a deposit, the review tells customers to open the money icon in the main menu, choose a payment option and follow the onscreen instructions. Deposits were said to be free and credited instantly, except bank transfers, which could take 1 to 3 business days. Listed methods include Visa, MasterCard, Skrill, Neteller, PaySafe and bank deposits.
Withdrawing Funds
The review describes withdrawals as a similar process: select the money icon, then choose a withdrawal option. The listed minimum withdrawal is $/£/€10, and customers were expected to withdraw using the same method as their previous deposit.
Withdrawals were reportedly fee-free, although processing and delivery took time. The review says Skrill, Neteller or MuchBetter payments were generally received instantly once approved. Visa or bank-account withdrawals were expected to take 1 to 5 business days after approval.
Games catalogue
As outlined in the review, Casumo’s game library includes slots and table games such as blackjack, roulette, Hold’em, baccarat and Pai Gow poker. Other features include a live casino and an adventure-themed rewards system. Players could earn cash or free rounds, while points unlocked levels, trophies and other items.
Game Studios
Games at Casumo Casino were supplied by providers including NetEnt, Play’n GO, Microgaming, Quickspin, GreenTube, WMS, Shuffle Master, Bally, Thunderkick, IGT and Barcrest. The review said the selection grew month by month as Casumo formed partnerships and launched new games.
Slot games
Slot games singled out in the review include Jack Hammer, Gonzo’s Quest and Starburst. It also notes classic 3-reel slots such as Gold Rush and Magic Love, as well as progressive jackpot games. Examples include Hall of Gods, Mega Moolah and Divine Fortune.
Table Games
Players seeking something other than slots could choose table games such as roulette, poker, blackjack and baccarat. The review notes that some games came in multiple versions, including French, American and European roulette.
Live Dealer Games
The live casino described in the review features roulette, Monopoly, blackjack, Texas Hold’em and Caribbean Stud poker. Live streams and an integrated chat let customers watch a human dealer and interact while playing.
Mobile play
The review says Casumo’s mobile casino supported Apple, Android and Windows devices, including a selection of newer models. It describes mobile play as offering the same promotions as desktop and access to hundreds of games.
Customer service
According to the review, Casumo had no telephone support, but provided help through live chat and email 24/7. Support was available in several languages, and representatives generally replied without a lengthy wait.
Casumo Casino: Final Thoughts
The review portrays Casumo as a compelling online casino, pointing to its game range and recurring bonuses and rewards. It advises readers to consider the information alongside their own preferences when deciding if the platform is right for them.
