CasinoChan review
CasinoChan launched in 2019, offering players in Europe, Canada, Australia and some Asian countries a catalogue described as containing more than 3,000 games from over 50 software providers. The site also features tournaments and prize-drop promotions, which are described as offering large cash prizes for small entry fees.
The review describes a catalogue of familiar slot titles, virtual card games, roulette and other table games. Video poker is also among the options mentioned.
CasinoChan
100% up to €/$100 + 30 Free Spins
No Code Required
Minimum Deposit: 20 CAD/ 10 AUD, 0.001 BTC or equivalent
Wagering: Bonus x 40
For live play, the review describes hundreds of blackjack, roulette, poker, baccarat and game-show titles available through CasinoChan.
Features
CasinoChan is presented with a straightforward black design, 50 software providers and 9 game categories, including BTC Games.
Review Highlights
- More than 3,500 games, with new additions noted
- Over 2,400 video slots
- Available on mobile and desktop
- More than 50 software providers
- Hundreds of live-dealer games
- Cryptocurrency payments accepted
Drawbacks noted in the review
- No phone support listed
- The review characterizes its licence as relatively weak
- NetEnt games are not available
CasinoChan at a glance
| Online | Since 2019 |
|---|---|
| Licence |
| Software | |
|---|---|
| Owner | Direx N.V. |
ADDITIONAL INFORMATION
| Restricted countries | |
|---|---|
| Currencies | EUR, CAD, AUD, BTC, BCH, DOGE, LTC, USDT, ETH |
| Language | |
| Support | Live chat, email, FAQ |
| Contact | [email protected] |
DEPOSITS & WITHDRAWALS
| Deposit methods | |
|---|---|
| Minimum deposit | 20 CAD/ 10 AUD, 0.001 BTC or equivalent |
| Minimum withdrawal | 20 CAD/AUD, 0.01 BTC |
| Withdrawal limits | 500 CAD/AUD a day, 1,000 CAD/AUD a week, 1,000 CAD/AUD a month or currency equivalent |
| Payout timeframes | Pending time: 0-24 hours, credit/debit: 1-5 business days, bank transfer: 3-5 business days, e-wallets: 0-2 hours |
History
Direx N.V. launched CasinoChan in 2019 as part of its casino portfolio, which also includes Playamo and Spinia.
Licences, security and fair play
CasinoChan holds an Egaming Licensing and Supervision licence provided by Antillephone N.V. Curacao and issued to Direx N.V. The review says Direx is responsible for ensuring the casino follows the licence rules. It also notes that disputes are handled under Curacao law and describes the licence as a weaker option.
The review further states that the owner undergoes fit and proper person due diligence checks, and that the casino must submit an RNG certificate showing its algorithms have been checked. It adds that the extent of testing after the licence is issued is unknown.
Bonuses and promotions
The membership features described for CasinoChan include tournaments, bonus deals, prize-drop promotions, VIP programs, loyalty rewards and recurring bonuses.
Welcome bonus
New players can opt in to a bonus on each of their first 4 deposits. Bonus funds have a 40x wagering requirement, while free-spin winnings require 50x wagering. Deposit and free-cash bonuses that do not meet their requirements expire after 30 days.
- Deposit 1: 100% bonus up to €100 + 30 free spins on the Fire & Steel video slot
- Deposit 2: 50% bonus up to €100 + 30 free spins on the Rook's Revenge video slot
- Deposit 3: 50% bonus up to €100 + 30 free spins on the Bobs Coffee Shop video slot
- Deposit 4: 50% bonus up to €100 + 30 free spins on the Golden Owl of Athena video slot
Bonus funds are held separately. While a bonus is active, maximum bets on the games listed below are capped at 5 CAD, 5 AUD or 5 EUR. Only specified portions of those bets count toward wagering requirements, as detailed in the following list.
- Slots – 100% (Some slots will be excluded)
- Table games – 5%
- Video poker – 5%
- Live Dealer – bonus bets not permitted
- EGT slot and jackpot – bonus bets not permitted
Other bonuses
Visit CasinoChan’s ‘Bonuses’ section to check for free spins, reload bonuses, prize-drop promotions and cashback deals. The review also describes loyalty points and VIP rewards for regular players, with further details in the CasinoChan Casino VIP section.
Payment methods
The currencies listed as accepted are EUR, CAD, AUD, BTC, BCH, DOGE, LTC, USDT and ETH. The review gives a minimum deposit and withdrawal of 20 CAD/10 AUD, 0.001 BTC or the equivalent.
Depositing
The review points readers to the casino’s payment area, listing Visa/Mastercard/Maestro, credit/debit cards, Yandex Money, WebMoney, Trustly, Sofortuberweisung, Skrill, Rapid Transfer, QIWI, Paysafecard, Neteller, Interac, instaDebit, iDebit, iDEAL and EcoPayz as payment options.
Withdrawing funds
The withdrawal limits listed are 4000 CAD/AUD a day, 16,000 CAD/AUD a week and 50,000 CAD/AUD a month, or the equivalent in another currency. The review notes that some countries do not allow Mastercard withdrawals and that Paysafecard cannot be used to withdraw. If a deposit method is unavailable for withdrawals, it says a bank transfer may be used instead.
Game selection
CasinoChan regularly adds games, making it difficult to keep its precise catalogue size up to date. At the time of the review, it counted more than 3,500 titles.
Casino Game Software Providers
The review identifies 50 software providers, calling this one of the larger single-site collections. The catalogue can be filtered by provider.
Evolution Gaming and Pragmatic Play LIVE supply most live games, while Play’n Go, Relax Gaming and Microgaming provide much of the virtual table selection. The review also notes slots from more than 45 developers and says NetEnt was the only major provider it could not find.
Casino slots
The CasinoChan review describes a catalogue of more than 2,400 slot games, with roughly 20 to 30 additions each month. It also notes that 45 software providers release new slots monthly, adding fresh titles to the casino’s ‘New’ section.
Casino table games
The catalogue includes table games from Playtech, Microgaming, Play’n Go, Relax Gaming and Pragmatic Play. It offers a broad virtual table selection, covering blackjack, roulette, poker, craps, baccarat and video poker in numerous variations.
Live casino
For live dealer games, the review lists Pragmatic Play Live, Evolution Gaming, eZugi, Vivogaming and Absolute Live Gaming as 5 platforms available at one casino.
The review describes a variety of table formats, dealers and croupiers, as well as game-show titles. It also lists tables hosted in Russian, English and German.
Mobile casino
Players can open CasinoChan in a mobile browser to access the Live Casino and virtual games. The review describes responsive HTML5 design for games, banking, account tools and the casino interface, adapting to tablet and smartphone screens and their hardware capabilities.
Customer support
The review says casinos operated by Direx N.V. run on the Softswiss casino platform and provide live chat and email support. It explains that support agents serve several Direx N.V. casinos and describes the service as available 24/7.
Conclusion
CasinoChan is presented as a desktop and mobile casino with a large online game catalogue for players in Europe, Canada, Australia and Asia. The review counts over 2,400 slot titles, including more than 150 video slots, plus over 700 virtual and live table games. Keno and scratch cards are also mentioned.
