Bright Star Casino review
Bright Star Online Casino began operating in 2017. Its games included slots, table games and live dealer titles.
Bright Star Casino has closed and is no longer operating.
The casino’s games also came from established developers such as Microgaming, NetEnt, Nyx Interactive, Thunderkick and Play ‘n Go.
Features
The site’s ‘Promotions’ page listed various offers, including a welcome bonus, free spins, deposit matches and cashback. Listings were updated regularly and included seasonal promotions. The website worked on desktop and mobile devices and was available in English and German. Listed currencies were USD, CAD, EUR, GBP, NOK and NZD.
What we like
- Supported several currencies
- Had numerous promotional offers
- UKGC and MGA gambling licences
- Over 35 software providers
- Wide variety of slots
- Extensive live and virtual table game selection
What we don't like
- Note for night-time users: live chat was not staffed 24/7
- Bonus wagering requirement was a steep 50x
Bright Star Casino at a glance
| Online | Since 2017 |
|---|---|
| Licence |
| Software | |
|---|---|
| Owner | ProgressPlay Limited casinos |
ADDITIONAL INFORMATION
| Restricted countries | |
|---|---|
| Currencies | USD, EUR, GBP, CAD, NOK, NZD |
| Language | |
| Support | Live chat, email, online contact form, social media |
| Contact | [email protected] |
DEPOSITS & WITHDRAWALS
| Deposit methods | |
|---|---|
| Minimum deposit | €20 |
| Minimum withdrawal | €20 |
| Withdrawal limits | €3000 per week or €6000 per month |
| Payout timeframes | Visa & Mastercard – 7-14 days, PayPal – 7-14 days, Skrill 5 days |
Casino history
Bright Star Online Casino was part of Progress Play Limited, a Malta-based company founded in 2012 under EU laws. Brightstar was one of the later additions to Progress Play’s portfolio of over 40 casinos. An early online casino in the group was Jackpot Paradise, which the source review said was still operating and popular at the time, offering only Microgaming Slots: Features, RTP and Jackpot Games and table games.
Licences / security and fair play
ProgressPlay had experience operating online casinos and organized its business to meet the requirements of the UKGC and MGA licensing bodies. The review characterized these government-run authorities as providing player protections in international and European markets. BrightStar was required to follow rules that included protecting player privacy and casino balances.
The website had to publish its terms and conditions, which would form the agreement between the player and casino in a dispute. Both the UKGC and MGA had teams able to mediate disagreements between players and casinos. The review also said games were tested regularly to assess payout fairness.
Bonuses and promotions
The casino’s ‘Promotions’ menu listed its offers, including the welcome deal, seasonal promotions, free spins and reload bonuses. The page was said to be updated regularly, and each offer linked to its ‘Terms and Conditions’.
Players depositing with Skrill were not eligible for bonuses. Bonus funds could be converted to real money only up to three times the initial bonus amount; for free spins or a free bet, the limit was 20 EUR or the equivalent. Only one bonus could be active at any time, with other offers placed in ‘Pending Bonuses’. Betting over 50% of the bonus amount on a single game or individual hand was considered irregular play and could result in bonus cancellation.
Welcome bonus
The welcome package was for new registrations only and included three separate deposit and free-spin bonuses.
- The first deposit included 25 free spins for the Legend of The 5 Ninjas video slot game.
- The second deposit qualified for a 50% match bonus, up to 100 EUR
- The third deposit qualified for a 25% match bonus up to 200 EUR, plus 20 free spins for the Pig’s Feast video slot game.
Wagering
A 50x wagering requirement applied to bonus funds and winnings from free spins. Bonus funds had to meet the requirement within 30 days, while free spins were valid for 7 days. The listed game contribution rates were:
- Slot games, except those specified in the bonus terms and conditions, contributed 100%
- Video poker contributed 5%
- Blackjack, baccarat, roulette, poker and jackpot games contributed 10%
Other bonuses
Alongside the welcome deal, the casino listed recurring offers such as:
- Weekly surprises were issued randomly each Tuesday to players who had deposited in the previous 14 days and played within the previous 8 days. A bonus could be claimed no more than 2 times and expired 2 days after it was credited.
- Weekend cashback required code MARKER for roulette games and DEALER for other non-blackjack casino and live games. It returned up to 15% of deposit losses as real money.
VIP / loyalty
The casino outlined its VIP loyalty programme on a dedicated ‘VIP’ page. It featured 5 levels: bronze, silver, gold, platinum and diamond. Advancement required loyalty points, starting at 500 for silver and rising to 10,000 for diamond. Benefits included online VIP status, a monthly newsletter, dedicated customer support, converting loyalty points to cash, birthday gifts and other perks.
Payment methods
Information about payment methods, deposits and withdrawals was available on the ‘Payment Methods’, ‘Withdrawals’ and ‘Terms and Conditions’ pages. The casino listed Canadian Dollars, Euros, British Pounds Sterling, Norwegian Kroner, New Zealand Dollars and US Dollars as accepted currencies.
How to make a deposit
After registering, players were instructed to click the ‘Cashier’ icon and select ‘Deposit’. Deposits could then be made using one of these listed methods:
- Credit & Debit Cards (Visa, Mastercard, Maestro)
- PayPal
- Pay by phone
- Pay Safe Card
- Trustly
- Interac
- Zimpler
- EcoPayz
- Neteller
- Skrill
- Sofort
- GiroPay
- Qiwi
- WebMoney
- Fast bank transfer
- Euteller
Most listed deposit methods had no transaction fee. ‘Pay Via Phone’ was the exception, with a 15% processing fee deducted from the total of all deposits. Transactions were processed immediately. The stated deposit range was 20 – 5,000 EUR or equivalent, depending on the method.
How to withdraw / cash out
Withdrawal requests were made through the ‘Cashier’ page. Listed options included Visa, Mastercard, Maestro, PayPal, Skrill, Bank Transfer, Trustly, Interac, EcoPayz, Neteller, Euteller, Qiwi and WebMoney. The stated pending period was 3 business days, followed by 1 business day for processing. Depending on the method, funds would then take 1 – 7 business days to arrive.
Game selection
Games were organized under the ‘Popular’, ‘Slots’, ‘Casino’ and ‘Jackpots’ pages. The ‘Casino’ section listed all available games in 8 categories, including ‘slots’, ‘roulette’, ‘Live Casino’, ‘casino games’, ‘scratch cards’, ‘Mobile Casino’ and ‘blackjack’. Without a search bar or filters, players had to scroll through the categories to browse.
Casino games software providers
The source listed over 20 Bright Star developers, including Microgaming, NetEnt, Cryptologic, Nyx Interactive, IGT, NextGen Gaming, Rabcat, Quickspin, Genesis Gaming, Core Gaming, Chance Interactive, Skillzzgaming, 1x2 Games, Lightning Box, SG Gaming, Elk Studios and Iron Dog Studios.
Casino slots
The review describes Bright Star Casino’s slot selection as its main draw, with over 250 titles. Players could access them from the ‘Slots’ or ‘Jackpots’ menus, or browse the appropriate categories on the ‘Casino’ page. There was no search or filtering tool, so titles had to be found by scrolling. The review listed 7 progressive jackpot games, including Heart Hurst, Kingdom of Cash, Irish Luck, Dolphin Gold Stellar, Fruit Fiesta, Cash Splash, and Cash Splash 5 Reel.
Casino table games
Table games made up a smaller part of the catalogue, with 48 options reported. The selection included blackjack, baccarat, roulette, poker and video poker, all grouped under ‘Casino Games’.
Live casino
Bright Star Online Casino listed 62 live dealer games in its ‘Live Casino’ section. Evolution Gaming supplied most of the titles, alongside several NetEnt blackjack games and other distinctive options. The selection focused mainly on roulette and blackjack, while also offering poker and baccarat. Examples in the source were Live Multi-Player Baccarat, Texas Hold ‘em Bonus Poker, French Roulette, Blackjack VIP and Sizzling Hot Roulette.
Mobile casino review
The site could be accessed on phones and tablets using a current browser such as Firefox, Safari, Google Chrome or Internet Explorer. Mobile categories were limited to slots, jackpots, roulette, casino, scratch and blackjack; live casino games were unavailable on mobile. The layout was described as simple, with a drop-down menu for switching between game sections.
Customer support
Contact details appeared on the ‘Contact Us’ page linked at the bottom of the website. Support options included an online form, the casino’s email address and live assistance. Representatives were listed as available from 8 am – 12 am GMT. Self-service information covered ‘Payment Methods’, ‘Withdrawals’, ‘FAQ’ and ‘Term and Conditions’. Bright Star Casino also maintained Twitter and Facebook community pages.
- Live help
- Online contact form
- Self-service help
Getting started at Brightstar Online Casino
The review describes a broad selection of online slots and table games. Live casino players could choose from several versions of blackjack, roulette, baccarat and poker, along with game-show-style titles from Evolution Gaming and NetEnt.
The review described the games and terms as fair and said player payments and balances were protected under the casino’s MGA and UKGC licensing rules. These assurances should be understood as statements made in that review, not as current verification. It also noted the many bonuses but cautioned that the 50x wagering requirement was high and could make it difficult to turn bonus funds into withdrawable cash.
